One operating system. Every part of your practice.

Suno replaces the patchwork — your OMS, your scheduler, your inventory tool, your marketing app, your billing software, your scribe — with one AI-native platform built for hearing care and speech-language pathology practices, down to the smallest detail.

Three pillars

Run the practice. Document the visit. Grow the business.

Run the practice

The control center for everything that defines your business.

• Scheduling & intake
• Inventory & serialized devices
• Billing — claims, ERA, payments
• Suno Collect
• Multi-location & team roles

Document the visit

From audiogram to physician letter — drafted as you work.

• Ambient AI Scribe → SOAP notes
• Audiology reports with auto-summary
• Noah ES Sync — testing flows in, in real time
• Chart notes & intake forms
• Audiogram-driven diagnosis pipeline

Grow the business

Every patient interaction turned into measurable revenue lift.

• Two-way SMS & email
• Suno Voice — calls & texts, one number
• Marketing automation & recall
• Suno Leads — in beta
• Google Reviews end-to-end
• Practice intelligence dashboards

Scheduling & Intake

Calendars that respect how clinics actually work.

Simplify scheduling and reduce wait times.

Multi-provider, multi-location, multi-room. Respects Hearing Care professional preferences, room constraints, and patient history. Digital intake forms patients actually complete on their phone before they walk in.

• Online booking Embed on your site or share a direct link
• Telehealth-aware Generate join links automatically; send to patient
• Custom intake forms Pre-visit questionnaires, signed and stored on the chart

Today's schedule · Dr. Reyes Wed, March 12

• 9:00 Rosa Pérez New patient · hearing test Booth 2
• 10:30 James Drummond Fitting · Phonak L90 Booth 1
• 11:15 Evan Lee Follow-up · 2 wk post-fit Booth 2
• 13:00 Carol Singh Cerumen mgmt · L & R Booth 1
• 14:30 Maya Patel Telehealth · Phonak troubleshoot Remote

Inventory

Every device. Every status. One source of truth.

Hearing aid inventory you can actually trust.

Serial-level tracking from procurement to fitting to repair to return. Automated reorder points. Low-loss workflows. Multi-location stock transfers in seconds.

• Serial-level tracking Know exactly where every device is in your pipeline
• Automated reorder points Never run out of the colors and models your patients want
• Multi-location stock Transfer between clinics in seconds. One inventory, many sites.

Inventory · Right ear · L90 tier 234 devices tracked

• PR9 Phonak Audéo Lumity Sand beige · L90 · Right Stock 12 Healthy
• SI7 Signia Pure Charge&Go Graphite · IX 7 · Pair Stock 3 Low
• OT5 Oticon Real Chroma beige · 1 · Right Stock 27 Healthy
• RX2 ReSound Nexia Silver · 9 · Pair Stock 8 Awaiting fit

Communications

Every way your patients reach you, on the chart.

Four channels, one thread.

Two-way SMS, email and eFax come with every plan — reminders, confirmations, recall sequences, review prompts and referrals, all landing on the patient's record. Add Suno Voice, and the phone moves onto that same timeline.

• Two-way SMS & email In every plan — shared assignable inbox, YES/NO confirm parsing, campaigns, and 100K+ Google reviews generated to date
• Suno Voice — the phone system Add-on. Incoming-call patient card, one number for calls and texts, AI transcripts and summaries
• eFax in and out In every plan — send from any chart; inbound faxes assign to a patient and file themselves

Incoming call · (914) 555-0132 Suno Voice

MH Margaret Henley Patient for 6 years · she/her · 74 Open chart →

Next: Fitting follow-up · Thu 2:00 PM Balance $180 Hearing aid wearer

Practice Intelligence

Seven executive dashboards. Zero spreadsheets.

See your practice in real time.

Finances, Devices, Marketing, Scheduling, Staff, Provider Home, Practice Usage. Each dashboard pulls from the same source of truth the billing and inventory engines use — so the numbers always reconcile.

• Run live, not in autopsy Schedule utilization, revenue per visit, fitting velocity
• Provider-level detail Per-provider revenue, binaural rate, close rate
• Natural-language queries Ask "why are conversions down at Denver?" and get a chart back

Suno Collect

Recover the A/R you used to write off.

Your A/R agent for the follow-up nobody wants (or has time) to do.

Most practices leave patient balances uncollected because follow-up is time-consuming. Suno Collect automates the process and makes it easy for patients to pay.

• Flexible outreach Choose the follow-up approach that fits your practice.
• Easy payments Give patients a simple way to pay.
• Dispute handling Keep disputed balances from unnecessary follow-up.

Suno Collect · active cadences 34 patients · $18.4K outstanding

• $ Jane Whitaker 21 days past due · $842.00 Step 2/4 Pay-link sent
• $ Robert Chen 14 days past due · $1,240.00 Step 1/4 Reminder sent
• $ Linda Akamura 35 days past due · $612.00 Step 3/4 Letter queued

Team Collaboration

Keep your team aligned.

Built-in team chat and task management.

With Suno, collaboration becomes effortless. Real-time chat lets your staff instantly share updates, while task management tools help you assign responsibilities and track progress across your team. Whether you're running a single office or multiple locations, everyone stays connected and accountable.

• Real-time team chat Share updates instantly — no more sticky notes or hallway handoffs
• Task management Assign responsibilities, set due dates, track progress
• One clinic or many Cross-location channels keep the whole group on the same page

Team · #front-desk 3 tasks open

Mr. Drummond's L90s arrived — checked in and on the shelf. Can someone confirm his fitting tomorrow?

Maya · 9:42 AM

Confirmed via text just now. He's bringing his old aids for trade-in.

Dr. Reyes · 9:51 AM

✓ Order ear impressions — Rosa Pérez Assigned to Maya · due today Task 1/3 Done

Mobile

Your practice. In your pocket.

Native apps for iOS and Android.

Schedule on the go. Scan and upload documents between fittings. Message patients from the parking lot. Glance at today's metrics before you walk in.

• Two-way patient messaging Inbox, replies, attachments — all from your phone
• Document scanner Insurance cards, IDs, intake forms — straight to the chart
• Real-time schedule + metrics Today's appointments, today's revenue, today's reminders

Hi, Maya

Wed · 14 patients today

14 Patients

$4.2K Revenue

• 10:30 · Mr. Drummond — Fitting
• 11:15 · Rosa Pérez — Test
• 13:00 · Evan Lee — Follow-up

Integrations

Plays nicely with the tools you already use.

Noah

Noah ES integration: testing done in Noah appears in Suno in real time, and patient demographic updates made in Suno sync back to Noah.

QuickBooks

Keep QuickBooks Online in sync with Suno. Your financials stay up to date without manual entry.

ClaimMD

Submit, track, and reconcile electronic claims and ERAs directly inside Suno. No more swivel-chairing between systems.

Documents & fax

HIPAA-compliant document storage, fully integrated with patient charts. Secure fax in and out is powered by Documo.

Darwill

Trigger direct-mail campaigns from Suno workflows. Birthday cards, recall letters, win-back postcards — orchestrated.

Smart, simple, Suno

See the platform in your clinic.