AI Suite — Suno
AI that's part of the work, not added on top.
Not a chatbot bolted onto an old database. Because Suno's AI is connected to the same charts, schedules, and audiograms your team already works in, it actually understands the encounter — and gets more useful the more your clinic uses it.
The Suno AI Suite
An AI suite built into the operating system.
Suno Scribe
Ambient AI Scribe
Listens to the encounter, generates structured SOAP notes, attaches them to the chart.
Suno Collect
A/R recovery, on autopilot
Enrolls overdue balances automatically and runs multi-channel cadences with built-in dispute handling.
Suno Leads
Inbound lead qualification
Engages, scores, and books inbound leads from your website and ads — 24/7, with full handoff to staff.
Suno Coach
Coming soon
Suno Concierge
Coming soon
Suno Relay
AI on every phone call — Suno Voice, our built-in phone system, transcribes and summarizes every practice call, labeled by speaker, on the patient's chart.
Suno Scribe
An AI clinician in every room.
Scribe listens to the encounter in real time, distinguishes speakers, and generates structured SOAP notes attached directly to the chart. So Hearing Care professionals never go home with a stack of charting to finish.
01
Knows who's speaking Transcripts clearly separate what the provider said from what the patient said — accurate even with hearing-aid feedback in the room
02
Structured SOAP output Subjective, Objective, Assessment, Plan — formatted to your clinic's template
03
Auto-attached to the chart No copy-paste. No reformatting. Signed in two clicks.
04
Audit-grade audio retention Encrypted recordings retained per your clinic's HIPAA retention policy
SOAP · Generating
S: Pt reports difficulty in noise (book-club setting). Improved quiet listening since fitting.
O: Bilateral fit Phonak Audéo Lumity L90, 14d post-fit...
Suno Collect
The follow-up nobody wants, done for you.
Most practices write off 15–20% of patient A/R because chasing balances is operationally painful. Suno Collect enrolls every overdue sale automatically, runs a multi-channel cadence (SMS → email → printed letter → escalation), and gives patients a one-click pay-by-link checkout.
01
Auto-enrollment Every overdue invoice enrolled at the day threshold you set
02
Three cadence levels + custom Passive · Moderate · Aggressive — or build your own day-offset rules
03
Pay-by-link Patients pay from a secure link — no login needed
04
Built-in dispute workflow Open dispute auto-pauses outreach. Never email a patient who's already raised a concern.
Suno Leads
Never miss an inbound again.
Inbound leads from your website, your ads, and your social channels — engaged, qualified, and booked, 24/7. Suno Leads has a real conversation with each prospect, captures the right intake info, scores intent, and hands warm leads to your front desk with full context.
01
Multi-channel capture Web chat, SMS, Facebook, Google Business — all into one inbox
02
Conversational qualification Asks the right questions, captures insurance, hearing history, urgency
03
Real-time scoring Hot leads escalated to a human; warm leads booked into next-available slot
04
Full handoff context Conversation transcript + scored intent + suggested next action
Suno Coach
A second set of ears in the appointment.
Coming soon. Want an early look? Book a demo and we'll show you.
Suno Concierge
Ask the app what you'd ask a coworker.
Coming soon. Want an early look? Book a demo and we'll show you.
Suno Relay
Every call answered — even when nobody's free.
Built on Suno Voice, our integrated phone system: Relay picks up after-hours and overflow calls, takes messages, and books appointments — and every AI-answered call lands in the same call log with a transcript and summary. Coming soon. Want an early look? Book a demo and we'll show you.
See the agents work in your clinic.
Book a 30-minute demo. Watch a live SOAP note generate in real time — and see the AI suite working on your clinic's actual workflow.